These Terms of Service (“Terms”) govern your access to and use of the Ko-Tonya LLC website, https://ko-tonya.com/, and any related products, features, or services provided by Ko-Tonya LLC (“we,” “us,” or “our”).
By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
If you do not agree with these Terms, you must not access or use our website.
1. Use of the Website
You must be at least 18 years old to use this website.
By accessing or using the website, you represent and warrant that you are at least 18 years of age and legally capable of entering into a binding agreement.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the website and its content for lawful, personal, and non-commercial purposes.
You agree not to:
- Use the website for any unlawful, fraudulent, or unauthorized purpose
- Violate any applicable local, state, federal, or international law
- Attempt to gain unauthorized access to the website, user accounts, servers, or networks
- Interfere with the security, functionality, or operation of the website
- Upload or transmit viruses, malware, or other harmful code
- Copy, reproduce, distribute, sell, or commercially exploit website content without our written permission
- Use automated systems, bots, scrapers, or similar technologies to access or collect information from the website without authorization
- Impersonate another person, company, or organization
We reserve the right to suspend or terminate access to the website if we believe these Terms have been violated.
2. User Accounts
Certain features of the website may require you to create an account.
When creating an account, you agree to provide accurate, current, and complete information.
You are responsible for:
- Maintaining the confidentiality of your account credentials
- Restricting access to your account and devices
- All activity that occurs through your account
- Informing us promptly of any unauthorized use or suspected security breach
We are not responsible for losses caused by your failure to protect your account information.
We reserve the right to refuse service, suspend or terminate accounts, remove or edit content, limit access, or cancel orders when reasonably necessary, including in cases of suspected fraud, abuse, security concerns, or violations of these Terms.
3. Products and Services
We reserve the right to modify, update, limit, suspend, or discontinue any product, service, feature, or website content at any time without prior notice.
All product descriptions, images, availability, specifications, and prices are subject to change without notice.
We make reasonable efforts to display product information accurately. However, we do not guarantee that all descriptions, images, pricing, colors, availability, or other information will always be complete, accurate, or error-free.
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate, including after an order has been submitted.
4. Orders and Payments
By placing an order, you agree to provide accurate billing, shipping, payment, and contact information.
Submission of an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel an order for reasons including:
- Product unavailability
- Pricing or product information errors
- Payment authorization failure
- Suspected fraud or unauthorized activity
- Shipping restrictions
- Violation of these Terms
If we cancel an order after payment has been processed, we will issue an applicable refund to the original payment method.
You are responsible for any taxes, customs duties, import fees, or other charges that may apply to your order unless otherwise stated.
5. Pricing and Availability
All prices displayed on the website are subject to change without notice.
Product availability is not guaranteed. An item may become unavailable after an order is placed.
We reserve the right to limit the quantity of products available for purchase by any individual, household, geographic location, or order.
In the event of a pricing or listing error, we reserve the right to correct the error and cancel or adjust the affected order.
6. Shipping and Delivery
Estimated shipping and delivery dates are provided for convenience and are not guaranteed.
Delivery times may be affected by factors outside our reasonable control, including carrier delays, weather conditions, customs processing, incorrect shipping information, supply interruptions, or other unforeseen circumstances.
You are responsible for providing a complete and accurate shipping address.
We are not responsible for delays, losses, or delivery failures caused by incorrect or incomplete information supplied by the customer.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Refund and Returns Policy.
By placing an order through our website, you agree to review and comply with that policy.
Our Refund and Returns Policy is available on our website at https://ko-tonya.com/.
8. Intellectual Property
The website and its original content, including text, graphics, logos, icons, designs, layouts, photographs, videos, software, features, and functionality, are owned by or licensed to Ko-Tonya LLC.
These materials are protected by applicable copyright, trademark, trade secret, and other intellectual property laws.
You may not copy, reproduce, modify, republish, upload, post, transmit, distribute, sell, license, or commercially exploit any website content without prior written permission from Ko-Tonya LLC or the applicable rights holder.
The Ko-Tonya LLC name, logo, branding, and related marks may not be used without our prior written authorization.
9. Third-Party Links and Services
Our website may contain links to third-party websites, applications, payment processors, shipping providers, or other services that are not owned or controlled by Ko-Tonya LLC.
We are not responsible for the content, availability, security, privacy practices, terms, products, or services of third parties.
Accessing or using third-party services is done at your own risk and may be governed by separate terms and privacy policies.
The inclusion of a third-party link does not necessarily imply endorsement or approval by Ko-Tonya LLC.
10. User Content
If you submit reviews, comments, feedback, images, suggestions, or other content through the website, you confirm that:
- You own or have permission to submit the content
- The content is accurate and lawful
- The content does not infringe the rights of another person or organization
- The content does not contain harmful, defamatory, abusive, obscene, fraudulent, or misleading material
By submitting content, you grant Ko-Tonya LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, publish, and distribute that content for operating, improving, and promoting our website and services.
We reserve the right to remove user content that violates these Terms or is otherwise inappropriate.
11. Disclaimer of Warranties
The website and all products, services, information, and content are provided on an “as is” and “as available” basis, to the fullest extent permitted by applicable law.
We do not guarantee that:
- The website will always be available, uninterrupted, secure, or error-free
- Website information will always be accurate or complete
- Defects or errors will always be corrected
- The website or servers will be free from viruses or harmful components
- Products or services will meet every user’s individual expectations
Nothing in these Terms excludes warranties or protections that cannot legally be excluded under applicable law.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Ko-Tonya LLC, including its owners, directors, officers, employees, agents, contractors, suppliers, service providers, and affiliates, will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes, without limitation, damages relating to:
- Loss of profits, revenue, business, or data
- Loss of goodwill or business opportunities
- Inability to access or use the website
- Reliance on information obtained through the website
- Conduct or content of third parties
- Unauthorized access to or alteration of your information
- Delays, interruptions, technical errors, or security incidents
This limitation applies regardless of whether the claim is based on contract, warranty, negligence, tort, strict liability, or another legal theory, even if we were advised that such damages were possible.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
13. Indemnification
You agree to defend, indemnify, and hold harmless Ko-Tonya LLC and its owners, directors, officers, employees, agents, contractors, service providers, suppliers, and affiliates from claims, liabilities, damages, losses, costs, and expenses arising from:
- Your use or misuse of the website
- Your violation of these Terms
- Your violation of applicable laws
- Your infringement of another party’s rights
- Content you submit through the website
14. Termination
We may suspend or terminate your access to the website or services if you violate these Terms, misuse the website, engage in fraudulent activity, create security risks, or act in a manner that may harm Ko-Tonya LLC, our customers, or third parties.
Upon termination, your right to use the website will immediately end.
Provisions that reasonably should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute-related provisions, will remain effective.
15. Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to Ko-Tonya LLC, without regard to conflict-of-law principles.
Any disputes arising from these Terms, the website, or our products and services will be handled by the courts or other appropriate legal forums with jurisdiction over Ko-Tonya LLC, unless applicable law requires otherwise.
16. Changes to These Terms
We reserve the right to modify or replace these Terms at any time.
When material changes are made, we may provide notice through the website, by email, or through another reasonable method.
Where reasonably possible, we may provide notice before material changes take effect.
Your continued use of the website after updated Terms become effective means that you accept the revised Terms.
We recommend reviewing this page periodically.
17. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
The invalid provision will be modified or limited only to the extent necessary to make it enforceable, where legally permitted.
18. Entire Agreement
These Terms, together with our Privacy Policy, Refund and Returns Policy, and any other policies posted on the website, constitute the entire agreement between you and Ko-Tonya LLC regarding your use of the website.
19. Contact Us
If you have questions, concerns, or requests regarding these Terms of Service, please contact us:
Company: Ko-Tonya LLC
Website: https://ko-tonya.com/
Email: sales@ko-tonya.com